Contact ScriptGrab

Questions, bug reports, feature requests or billing issues — all of it lands in the same place and gets read by the person who builds the tool.

Email

support@scriptgrab.com

Please include the video link you tried when reporting a failed extraction — it makes the fix much faster.

Before you write

A few common questions are answered on the site:

• Why a video failed (private, deleted, region-blocked or music-only) — see the FAQ on the homepage.
• How credits are counted — see Pricing.
• What TXT, SRT and VTT downloads are for — see any of the tool pages, for example the TikTok Transcript Generator.

We usually reply within 48 hours on working days.